PRIVACY POLICY
NERIDA GROUP | Effective Date: March 8, 2026
1. Introduction
Welcome to Nerida Group (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.neridagroup.com and make purchases from us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected when you use our website.
2.1 Personal Information You Provide
When you register, place an order, or contact us, we may collect:
- Full name and email address
- Billing and shipping address
- Payment information (credit/debit card numbers, billing details)
- Phone number
- Account credentials (username and password)
- Order history and transaction records
- Communications and correspondence with our support team
2.2 Information Automatically Collected
When you visit our website, we automatically collect certain technical data, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and referring URLs
- Device identifiers and mobile network information
- Cookie data and similar tracking technologies
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to improve your browsing experience and analyze site traffic. The types of cookies we use include:
- Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, login sessions).
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertisements and track ad campaign performance.
- Preference Cookies: Remember your settings and preferences for future visits.
You can control cookie settings through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website. For more information, visit our Cookie Policy or consult your browser’s help documentation.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including payment processing and shipping
- To create and manage your account
- To send transactional emails (order confirmations, shipping updates, receipts)
- To send promotional communications, newsletters, and offers (with your consent)
- To improve, personalize, and optimize our website and services
- To analyze usage trends and monitor website performance
- To detect, prevent, and address fraudulent transactions and security issues
- To comply with legal obligations and enforce our terms and policies
- To respond to your inquiries and provide customer support
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your data in the following limited circumstances:
5.1 Service Providers
We share information with trusted third-party vendors who assist us in operating our business, including payment processors (e.g., Google, CashFree & PayU), shipping carriers, email service providers, and analytics platforms. These providers are contractually obligated to protect your data.
5.2 Legal Compliance
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Order and transaction records are retained for a minimum of 7 years for tax and accounting purposes.
- Marketing preferences and email opt-out records are retained indefinitely to honor your choices.
- Analytics data may be retained in anonymized form for up to 26 months.
When data is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Encrypted storage of payment information (we do not store full card numbers)
- Regular security audits and vulnerability assessments
- Restricted employee access to personal data on a need-to-know basis
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Request that we correct inaccurate or incomplete data.
- Right to Deletion: Request that we delete your personal information (“right to be forgotten”).
- Right to Opt-Out: Opt out of marketing emails at any time via the unsubscribe link in our emails.
- Right to Data Portability: Request a machine-readable export of your data.
- Right to Restriction: Request that we restrict the processing of your information in certain circumstances.
To exercise any of these rights, please contact us at privacy@nerida.in . We will respond to your request within 30 days.
9. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information. If you believe we may have inadvertently collected information from a child, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
11. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. For significant changes, we will notify you via email or a prominent notice on our website. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Nerida Group
Mumbai, Maharashtra
India
Email: privacy@nerida.in
Phone: +91 93263 40844
Website: www.nerida.in
This document was last updated on March 8, 2026.